Shipping policy

Shipping Policy

Delivery destinations

We deliver to Germany and to the international destinations available during checkout. Available delivery methods may vary depending on the destination and the size, weight, format and packaging requirements of the item.

If no delivery method is available at checkout, the order cannot be completed online. Please contact us at inquiries@circleculture.com so that we can confirm whether delivery can be arranged.

Shipping charges

The available delivery methods and the applicable shipping charge are shown at checkout before the order is submitted.

Delivery

Any applicable delivery period is stated on the relevant product page or agreed separately. If no different delivery period is stated or agreed, delivery will take place without undue delay and no later than 30 days after the contract is concluded.

Items from the same order may be delivered separately where different packaging or carriers are required.

Tracking information will be provided where available.

International orders

Deliveries outside the European Union may be subject to customs duties, import VAT, customs clearance charges or other charges imposed by the destination country or carrier. Unless expressly stated otherwise during checkout, these charges are not included in the purchase price or shipping charge and must be paid by the recipient.

Risk of loss or damage

For orders placed by consumers, the risk of accidental loss or damage remains with Circle Culture Art GmbH until the goods have been delivered to the customer or to a third party designated by the customer, other than the carrier.

If an order arrives damaged or an incorrect item is delivered, please contact inquiries@circleculture.com with the order number and, where possible, photographs of the item and packaging. Statutory consumer rights remain unaffected.

Contact

Circle Culture Art GmbH
Gipsstraße 11
10119 Berlin
Germany

Email: inquiries@circleculture.com
Telephone: +49 40 389 070 00